FAQs

Yes. Got to 'Manage Stores & Addresses' in your account drop down menu, select the store, and choose 'Delete'. 

Yes, you do this from the 'Edit my Details' page.

If you are having trouble logging into your account you can reset your password here.

If you are still unable to login, please contact our Customer Service team here.

No, order history will not be split by store.

1. If you purchased 5 cartons of the Edgell Supa Crunch Delivery Chips from Simplot, you will have two promo codes - one for a free Keep Crunch Cartons and one for free delivery of the carton. To redeem, simply:

• Login / register  by entering your contact details and delivery address
• Add 1 carton of either small or medium Keep Crunch Cartons to your Shopping Cart
• Enter your two promo codes at checkout – enter one code and click Apply and then enter your second code and click Apply again
• The value of 1 Keep Crunch Carton and the delivery on one Keep Crunch Carton will be discounted from your order
• This offer is valid for only one carton per user and expires 31 December 2019

2. If you were given a unique promo code from a Simplot/Edgell representative to redeem 4 cartons of the Keep Crunch Cartons simply:

• Login / register by entering your contact details and delivery address
• Add the desired amount of Keep Crunch Cartons to your Shopping Cart
• Enter your unique promo code at checkout - you can use in multiple transactions until you’ve redeemed the 4 cartons
• The value of up to 4 Keep Crunch Cartons will be discounted from your order(s)
• Delivery is charged at our standards rates
• Do not share your code with anyone as it’s unique to you
• This offer is valid until September 2020

Once you have registered an account, login, and from the drop-down menu at the top right-hand side of the portal, select 'Edit your details'.

Edit and save details as you require.

Note that you are unable to edit the email address as it is your username to login.

After logging in, use the account drop down menu in the top right-hand corner and select 'Manage stores & addresses'. You can name each store to help keep stores and addresses organised.

You can reset your password here.

Or, Contact Us if you require additional support. 

Unfortunately we cannot merge your stores across existing accounts.

If you have multple accounts you can choose which email address/account to keep using and then add any stores or addresses you need to that one account.

You can contact us to disable or remove any other accounts you no longer want to have active.

To update store details such as the name, please add a new store with the correct information and then delete the old one. Renaming directly isn't currently supported.