Detmold Group is a leading manufacturer of paper and board based packaging products for a diverse range of customers.
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Night Owl is a petrol & convenience store chain with over 75 locations across Australia, primarily concentrated along the East Coast. Operating 24/7, Night Owl provides customers with a wide range of products and services, from refuelling their vehicles to purchasing a fresh coffee or a quick snack. Night Owl delivers convenience and quality around the clock.
The Challenge:
Night Owl urgently required 45,000 PLA Hot Cups to keep coffee service running smoothly across its network of stores and external storage facilities. Their exisiting supplier quoted a 16-week lead time, which was not viable for a business that thrives on immediate availability and customer convenience.
Night Owl needed a fast, reliable, and compliant solution that met Single Use Problematic Plastic (SUPPs) legislation requirements.
The Solution:
Understanding the critical role coffee plays in petrol & convenience, Detpak delivered a rapid turnaround solution to keep Night Owl's hot beverage program uninterrupted.
Within 4 weeks, Detpak manufactured and delivered 45,000 custom printed PLA Hot Cups. Consisting of 3 key sizes (8oz, 12oz, and 16oz), ensuring Night Owl's hot cup size needs were accommodated from quick espressos to large on-the-go brews.
Detpak supplied Night Owl with hot cup samples for small scale testing to confirm that all hot cups performed under real-world conditions, Detpak understands that reliability matters when serving customers on-the-go.
The Result:
Night Owl avoided costly downtime and maintained its reputation for convenience and quality. Detpak's PLA Hot Cups offered a nationwide compliant solution, enabling Night Owl to utilise a one-cup solution across all stores without compromosing on sustainability.
Our custom print expertise and manufacturing efficiency positioned Detpak as a trusted partner for Night Owl's fast-paced petrol & convenience environment.
“Our customers expect convenience and quality, and Detpak helped us deliver both. They acted fast, provided a sustainable solution, and kept operations running smoothly. That's the kind of support that makes a real difference.”
Night Owl